Terms of Agreement

Terms of Agreement

The Client agrees to hold harmless The Virtual Word.com from any and all liability, penalty, loss, damages, costs or expenses, legal fees, or claims caused by or resulting indirectly from the Client’s use of the editorial service that causes damage to the Client or to any other party. The Virtual Word.com will not be liable for any loss or delays, costs, and content or other errors associated with the documents provided by the Client. The Client understands and agrees that he or she will not take legal action against The Virtual Word.com for any reason.

The Virtual Word.com is not responsible for any loss of any document or part of any document. The Virtual Word.com is not liable for computer or software failure; is not responsible for any unauthorized computer or software activity by the Client. The Client agrees not to engage in any unauthorized or illegal computer or software practices. Services provided are to be used only for lawful purposes. The Virtual Word.com does not guarantee email transmissions.

The Client is solely responsible for the content of the document. The Virtual Word.com is not liable for copyright infringement or intellectual property rights of any party that results from editing work on documents provided by the Client. The Virtual Word.com does not verify information or data included in the document provided by the Client and will not be held accountable for content errors.

The Virtual Word.com agrees to edit the document provided by the Client within a reasonable time and to the highest standard possible and agrees to charge the Client only for time that has been spent working on the document and agrees to be truthful in timekeeping. The Virtual Word.com agrees to maintain high ethical standards in all business practices; to maintain confidentiality and will not share or sell any information that the Client has provided.

The Client agrees to provide payment in full within 15 days of receipt of edited document and invoice. Subsequent work will not begin until payment is received.

The Virtual Word.com reserves the right to refuse or postpone editing work.

The Client, by entering into an agreement to use The Virtual Word.com editing services, understands and agrees that he or she has read the above terms and is bound by them. The agreement to use this editing service is considered to be underway once editing work begins on the submitted document.

The Client emails The Virtual Word.com and attaches the document to be edited, preferably in Word. Sometimes this attachment is a single file or it may be several files (particularly if the manuscript is a dissertation or thesis, organized by chapter). The editing feature of Word allows the Client to see every suggested change, red lined in the document. In addition to the suggested changes that are red lined, green highlights are used for editorial notes, comments, and questions. The green highlights allow the Client to distinguish clearly between notes from the editor to him or her and the text itself. For a clean copy the Client can simply toggle off the red line highlights and delete the green highlights so that the client can always have edited versions and clean versions of the document.

It is recommended that receipt of all email correspondence and attachments be acknowledged, both by The Virtual Word.com and by the Client. This is reassuring to both parties and minimizes delays.